FAQs

Do children stay free at Planet Hollywood Beach Resort Goa?

As per the child policy, two children below 12 years stay free at Planet Hollywood Beach Resort Goa.

Do Planet Hollywood Beach Resort Goa accept pets?

We at Planet Hollywood Beach Resort Goa entertain pets in the hotel.

How can I make a special request regarding my stay?

Special requests can be made when making your hotel booking online. Requests for rollaway beds, cribs and smoking preferences, as well as any requests noted in comments section during the reservation process online can be made. Special requests are not guaranteed and will be honored depending on availability at check-in, but we will do our very best to accommodate the request. If you have specific needs or questions regarding your request, please call the hotel directly.

How do I compliment or post suggestions for the hotel?

Please mail at gm@planethollywoodgoa.com to offer property complements regarding the hotel itself or staff that exceeded your expectations.

How do I find hotel accommodations for the physically challenged at a specific Planet Hollywood Beach Resort Goa?

Please contact the hotel directly at +91 8806751000 for more information.

What amenities does your hotel have?

In addition to our basic amenities, Planet Hollywood Beach Resort Goa offer various amenities as well. If you would like to know more about specific amenities, please contact the hotel directly.

What if I left an item at the hotel?

For lost items, please contact the hotel directly. If you can do so as soon as you realize your item is missing it is more likely that your item can be found. The hotel will then advise you on how to get the item returned to you.

Where can I find contact information for Planet Hollywood Beach Resort Goa?

Contact information for the hotel (such as address, phone and fax numbers) is listed at the top of the hotel overview page. Please visit the Planet Hollywood Beach Resort Goa home page to begin your search.

Can I return to the website and request a written confirmation for my reservation?

Yes. Visit our Check Reservations page to retrieve your reservation. Once your reservation has been retrieved a request for a confirmation to be sent to an e-mail can be done from this screen.

Do I need a credit card to make a hotel room reservation?

Yes, Planet Hollywood Beach Resort Goa requires a credit card for all online hotel reservations. Your credit card requires a prepayment or a deposit prior. Prepayment, deposit and cancellation requirements will be displayed during the online confirmation process.

If you do not cancel online reservations in accordance with the individual hotel’s cancellation policy, you will be charged for one night’s hotel stay, unless your online hotel reservation required a full payment in advance or a minimum length of stay.

If you prefer to not use your credit card online, we invite you to contact Planet Hollywood Beach Resort Goa reservations by phone at +91 8806751000 or by mail at reservations@planethollywoodgoa.com.

How do I make reservations for a large group (family reunion, club etc.)?

Requesting 8 or more rooms for the Planet Hollywood Beach Resort Goa and same arrival date qualifies as a group booking. Group travel reservations may have different rates or hotel booking requirements. To request a reservation for your group or for more information, please contact the hotel directly.

What is Planet Hollywood Beach Resort Goa’s online cancellation policy?

If you do not cancel online reservations based on the hotel’s cancellation policy, you will be charged for one night’s hotel stay unless your online hotel reservation required a full payment in advance or a minimum length of stay.

When full payment is required in advance, you will be charged for the entire reserved stay unless you change or cancel your reservation within the requirements of the individual hotel’s cancellation policy. During certain travel periods, such as holidays and special events, a minimum stay may be required. For minimum length of stay reservations you will be charged for the entire reserved stay if you check out prior to the reserved departure date.

For further clarification on a hotel’s cancellation policy please contact the hotel.

Will my credit card be charged if I forget to cancel my hotel room reservation?

Yes. Reservations are guaranteed / pre paid on your credit card. To avoid being charged, reservations must be cancelled in accordance with the cancellation policy outlined by the hotel. Take time to review the cancellation policies for your specific l reservation.